Shipping policy
Shipping policy
Mainland Standard
Free
Delivery in 3-4 working days from despatch.
Fully tracked service.
You will receive tracking updates from the courier.
Free delivery is for orders over £50 (excludes sale items). Orders not meeting this criteria will be charged at £2.99.
Next Day £5.99
Next-day delivery.
Fully tracked service.
You will receive tracking updates from the courier.
UK Non-Standard. £7.99
Delivery to UK non-standard postcodes.
Standard delivery in 2-3 working days from despatch.
Fully tracked service.
You will receive tracking updates from the courier.
Delivery Conditions: UK mainland standard restrictions
UK Mainland Standard delivery does not cover UK non-standard postcodes.
Free UK delivery does not apply to UK non-standard postcodes.
UK non-standard postcodes: AB31-56, IV, HS, KA27-28, KW, PA20-49, PA60-78, PH15-44, PH49-50, ZE, BT, IM, JE, GY, TR21-25.
Deliveries to these areas are covered by our UK Non-Standard delivery option, for which there is a charge of £8.
EU: Zone 1 Standard
Free delivery is for orders over €75 (excludes sale items). Orders not meeting this criteria will be charged at €3.95.
Standard delivery in 2-5 working days from despatch.
Deliveries to the EU include duties and taxes.
Fully tracked service.
You will receive tracking updates from the courier.
Zone 1 & 2 Express €9.95
Express delivery in 1-3 working days from despatch.
Deliveries to the EU include duties and taxes.
Fully tracked service.
You will receive tracking updates from the courier.
International Shipping
We offer international shipping, and all our international orders are sent via DHL, FedEx, and UPS.
Orders are typically shipped within 1 to 2 business days, excluding public holidays. Delivery can take between 7 to 14 days, depending on customs clearance.
Please be aware that customs duties and taxes may apply, and these are the responsibility of the recipient.
Restrictions
All deliveries are subject to stock availability and your payment authorization.
We can deliver your order to the billing address (for the card you use to pay for your order), or you can specify a workplace address at the checkout.
We are unable to deliver to PO Box numbers or BFPO addresses.
Please note that a signature will be required on delivery of goods.
Your order will be delivered between 9 am and 6 pm, Monday to Friday, unless Weekend delivery is specified at checkout.
You will receive a dispatch confirmation by email, including your tracking number. You can track your order using this tracking number by following the instructions in the e-mail.
We are committed to delivering items efficiently and on time. However, we are reliant on the courier company to do this. Should the courier company lose an item, you will be given the option of either receiving a replacement or a full refund.